Last Updated: January 2026

97bd Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy clearly outlines how important your personal data is to us. 97bd never sells or misuses your information.

SSL
256-bit Encryption
0
Selling Data to Third Parties
24/7
Security Monitoring
GDPR
Internationally Compliant

How We Protect Your Information

A quick overview of the key pillars of 97bd's Privacy Policy.

End-to-End Encryption
All your data is protected with 256-bit SSL encryption. Your password and payment details are never stored in plain text.
Your Data Is Never Sold
97bd never sells your personal information to advertisers or third parties. Your data is used solely to improve your experience.
Your Rights Are Protected
You can view, correct, or request deletion of your stored data at any time. This right is always yours.
Secure Data Storage
Your data is stored on internationally certified secure servers, with regular security audits and penetration testing carried out.
Cookie Transparency
We are fully transparent about which cookies we use and why. You can disable any non-essential cookies at any time.
Opt-Out Options
You can unsubscribe from marketing emails or SMS at any time. We respect your choice.

1 Introduction & Scope

97bd is one of Bangladesh's most trusted online gaming platforms. We believe every player's privacy is a fundamental right. This Privacy Policy explains how 97bd collects, stores, and uses your personal information.

This policy applies to the 97bd website (97bd.ws), mobile app, and all related services. By using our platform, you agree to this Privacy Policy.

This Privacy Policy has been developed in compliance with applicable laws of Bangladesh and the core principles of the GDPR (General Data Protection Regulation). 97bd follows international standards to keep your information secure.

If any part of this policy is unclear, feel free to reach out to our Bengali-speaking support team directly. We're happy to answer all your questions in plain, simple language.

2 What Data Is Collected

97bd only collects data that is strictly necessary to provide you with our services and maintain platform security. No unnecessary information is collected.

Personal Identity Information

Data Type Reason for Collection Mandatory?
Full Name Account Verification & KYC Yes
Mobile Number OTP Verification & Support Yes
Date of Birth Age Verification (18+) Yes
Email Address Notifications & Password Reset Optional
National ID KYC Verification (Before Withdrawal) During KYC

Financial Information

  • Payment Method Type (bKash / Nagad / Rocket / Bank)
  • Mobile banking number (last few digits only, not the full number)
  • Transaction History & Amounts

Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Time & Session Data
  • Gameplay data (games played, time spent)

97bd never stores your full bank account number, card number, or OTP. If anyone claiming to represent us asks for this information, it is likely a scam.

3 How We Collect Your Data

97bd collects your information through several methods, each fully transparent and based on your consent.

1
Direct Registration When you create an account with 97bd, the information you enter in the registration form is collected.
2
During Transactions Payment-related information is collected automatically during deposits or withdrawals.
3
Cookies & Tracking Session and preference data is collected through browser cookies and local storage.
4
Support Contact When you contact support via Live Chat or email, those conversations are recorded.
5
KYC Verification Documents submitted for identity verification prior to your first withdrawal are stored securely.
4 Purpose of Data Use

97bd uses the information it collects only for the purposes listed below — nothing else.

  • Account Management: To create, verify, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals accurately.
  • Fraud Prevention: To detect suspicious activity and keep your account protected.
  • Customer Support: To resolve your issues quickly and effectively.
  • Legal Obligations: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Service Improvement: To analyze data and enhance your gaming experience.
  • Personalized Offers: To send you relevant bonuses and promotions based on your preferences (subject to your consent).

97bd never uses your data for political purposes, advertising networks, or any other gaming companies.

5 Data Sharing & Third Parties

97bd never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances.

When Your Information May Be Shared

Situation Data Type Why
Payment Processor Transaction Details To Complete Payments
KYC Service Provider Identity Documents To verify your identity
Law Enforcement Agencies By Court Order Legal Obligation
Licensing Authority Regulatory Reporting To comply with licensing requirements

Outside of the cases listed above, your information is never shared without your explicit consent. All our third-party agreements include strict confidentiality clauses.

6 Cookies & Tracking Technologies

97bd uses cookies on its website. Cookies are small text files stored in your browser that help the site remember your preferences and session.

Types of Cookies We Use

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: To analyze website usage and improve our services.
  • Marketing Cookies: To show you relevant offers — you can opt out of this at any time.

You can delete cookies or stop accepting new ones at any time through your browser settings. Keep in mind that disabling essential cookies may affect login and other core features.

7 Data Retention & Periods

97bd retains your data only for as long as it is needed to provide services or meet legal obligations.

  • Active account data: retained for the duration of the account.
  • After account closure: minimum 5 years (as required by law).
  • Transaction records: 7 years (in accordance with financial regulatory requirements).
  • Support conversations: 2 years.
  • KYC documents: 5 years after account closure.

Once the specified retention period expires, your data is securely deleted or anonymised.

8 Your Rights

Every registered 97bd user has important rights over their own data. Contact our support team to exercise any of these rights.

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You have the right to request corrections if any of your information is inaccurate.

Right to Erasure

Request deletion of your data unless we are required to retain it by law.

Right to Withdraw Consent

Consent given for marketing communications can be withdrawn at any time.

To exercise your rights, email us at support@97bd.ws. We typically respond within 30 business days.

9 Security Measures

97bd follows the highest industry standards to protect your data. Our security framework operates across multiple layers.

  • 256-bit SSL/TLS Encryption: Every data transmission is encrypted.
  • Firewall & DDoS Protection: Advanced cyber security protection at the server level.
  • Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
  • Regular Security Audits: Regular system audits conducted by third-party security experts.
  • Password Hashing: Your password is never stored in plain text.
  • Suspicious Login Alerts: Instant alerts for login attempts from unrecognized devices.
  • Data Backup: Your data is regularly backed up and stored securely.

Your role in keeping your account secure matters. Never share your password or OTP with anyone. No 97bd employee will ever ask for your password.

10 Policy Updates

97bd may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following means.

  • SMS notifications to your registered mobile number
  • Email Notifications (if an email address is provided)
  • Pop-up notice displayed after logging in to the website
  • Last updated date noted at the top of this page

Continued use of the platform after any changes will be considered acceptance of the updated policy. When you receive a change notification, we encourage you to review the new policy.

11 Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our dedicated Privacy Team.

Email
support@97bd.ws
Typically responded to within 24 hours
Live Chat
Website Chat Button
24/7 Bengali Support Available

100% Safe & Trusted

Your data is protected — get started today

Your privacy is our top priority at 97bd. Register securely and enjoy the best gaming experience in Bangladesh.

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